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Raw & Rare Designs

We would love to hear from you. Whether you have a question about our collections, need styling advice, or require assistance with your order - we're here to help. Your experience matters to us.

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FAQs

Below are some of are common questions

All orders are shipped within 12-36 hours from our Shop in Kochi, Ernakulam, Kerala. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.  

Q: How do I know if my order is confirmed?

A: Once your order is successfully placed, you’ll receive an order confirmation via email, SMS, or WhatsApp (depending on the contact details provided). You can also check your order status in your account under My Orders. If you haven’t received a confirmation within a few minutes, please check your spam/junk folder or contact our support team.

Yes, you may be able to update your shipping address if your order has not yet been processed or shipped. Please contact our support team as soon as possible with your order details, and we’ll do our best to assist you. Once an order has been dispatched, address changes may no longer be possible.

Got Any Questions?

Use the form below to get in touch with the sales team

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